Effective Date: April 9, 2025

Next Level Professional Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website – www.nextlevelprosolutions.com. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways, including:

1. Personal Information You Provide:

• Name, email address, physical address, shipping address, phone numbers, and other contact information provided when you fill out forms, sign up for services, purchase products, or communicate with us.

• Professional and employment related information provided when you fill out forms, request a personal quote, sign up for services, purchase products, or communicate with us.

• Comments you volunteer when you fill out forms, request a personal quote, sign up for services, purchase products, or communicate with us.

• Payment information provided when purchasing services or products.

2. Automatically Collected Information:

• IP address, browser type, operating system, and other technical information when you access our website.

• Usage data, such as pages visited, time spent on the site, and other analytics to improve the user experience.

How We Use Your Information

We use the information we collect in the following ways:

• To provide, maintain, and improve our services.

• To communicate with you, respond to inquiries, and offer customer support.

• To personalize your experience and provide content and service offerings relevant to your interests.

• To process transactions and send related information.

• To send marketing communications, newsletters, and updates (you may opt out at any time).

• To protect against unauthorized access, fraud, or other illegal activities.

How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processors, email service providers, and web hosting.

• Legal Obligations: When required by law, or if necessary to protect our rights, comply with legal processes, or respond to government requests.

SMS Communication

By providing your mobile number, you consent to receive SMS/text messages from us for purposes such as appointment scheduling and reminders, service and order updates, promotions, and other important notifications. Message frequency may vary. You may receive messages such as the following:

Non-Promotional Example: "Hello, this is a friendly reminder of your upcoming appointment with Next Level Professional Solutions via Zoom on [Date] at [Time]. Please let us know if you need to reschedule. We look forward to meeting with you.”

Promotional Example: “Let Next Level Professional Solutions craft a powerful career brand for you that opens doors. Limited spots available this week—book your session now! Reply “STOP” to opt-out of promotional messages. Important messages (e.g., appointment reminders) will still be sent.”

We will never charge you for the text messages you receive; however, depending on your phone plan, you may see some charges from your mobile provider. Standard message and data rates may apply, depending on your provider’s pricing plan. These fees may vary if the message is sent domestically or internationally. You are solely responsible for any costs related to or associated with your receipt of text messages. Please reach out to your wireless provider if you have questions about your text or data plan.

Opt-In: You may opt in by providing your mobile number through our website, contact form, or in-person interactions.

Opt-Out: You may opt out of promotional messaging at any time by replying “STOP”. Please note that opting out of promotional messages will not affect your receipt of important non-promotional communications, such as appointment reminders and service and order updates. For assistance, reply “HELP” or contact us directly at (404) 850-6952 or admin@nextlevelprosolutions.onmicrosoft.com.

Privacy: We value your privacy. Your number will only be used for communication related to our services and will not be shared with or sold to any third party or affiliate for marketing purposes.

Security: While we strive to protect your information, SMS is not a fully secure form of communication. Please avoid sharing sensitive personal information via text.

We are able to deliver text messages to most major providers; however, not all providers carry the necessary service to participate and our messages may not be deliverable in some areas. Delivery is subject to effective transmission from your provider/network operator and is outside of our control. We are not liable for delayed or undelivered messages.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Once you leave our website or are redirected to a third-party platform, your interactions are governed by their terms and privacy policies. We encourage you to review their website privacy policies before providing them with your personal information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, but some features of the site may not function properly without them.

Data Security

We implement reasonable security measures to protect your personal information. However, no system can guarantee complete security, and we cannot ensure or warrant the security of any information you provide to us. We have done all in our power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of receiving marketing communications.

• Request that we limit the processing of your information.

To exercise these rights, please contact us at admin@nextlevelprosolutions.onmicrosoft.com.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to access and review our Privacy Policy often as continued use of the site following the posting of any changes to this policy will mean you accept those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Next Level Professional Solutions

admin@nextlevelprosolutions.onmicrosoft.com  

(404) 850-6952